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Support for your document infrastructure

Our team supports you with questions about data rooms, encryption, and role-based access rights. You can reach us through the channels listed below – with clear response times for your security level.

Email support For detailed inquiries about encryption, archiving, and access concepts. Response within one business day. Phone consultation Direct line for urgent questions about data rooms and permission models. Available Mon–Fri from 8:00 AM to 5:00 PM. Ticket in the portal Document your request directly in the customer portal. We confirm receipt within two hours. On-site appointment For setting up your data room structure or training on archiving processes. Appointment scheduling by arrangement.
View frequently asked questions

Direct line to document security

Whether you're introducing a data room, classifying existing files, or auditing your access rights: briefly describe your project, and we'll get back to you with an assessment and the next steps.

  • Response timeWithin 24 hours on business days, faster for urgent requests.
  • Initial consultation30 minutes, by phone or video call, without obligation.
  • PreparationLet us know the approximate number of documents and the departments involved.
  • LocationEmilia-Siegl-Gasse 1c, 2301 Waidhofen an der Thaya, Austria.

Direct line to document security

LocationEmilia-Siegl-Gasse 1c, 2301 Waidhofen an der Thaya

Phone0664 3854626

Emailinfo@coptosbox.com

AvailabilityMonday to Friday, 8:00 AM to 5:00 PM

Support for existing customersPrioritized processing within 4 hours

Send inquiry for data room setup
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